Last Updated: 04/18/2024
Thank you for subscribing to our courses at Starlabs LLC We strive to ensure that our customers are satisfied with our services. However, if you need to request a refund, our policy is as follows:
1. Course Subscriptions
- Refund Eligibility: Refunds for course subscriptions must be requested within [30 days] of the subscription start date.
- Condition for Refund: To be eligible for a refund, you must have completed less than [10%] of the course content.
- Processing Refunds: Refunds may take up to [14 days] to process, and will be returned to the original method of payment.
2. One-Time Purchases
- Digital Products: Due to the nature of digital content, refunds for one-time purchases of digital products (e.g., ebooks, downloadable content) are generally not offered. However, if you encounter technical problems accessing or downloading the product, please contact us for assistance.
- Physical Products: For physical products, returns must be made within [number of days] of the delivery date. Items must be unused and in their original condition. Shipping costs for returning items are the responsibility of the customer.
3. Exceptions
- Faulty or Inaccurate Content: If the course or product is faulty, misdescribed, or otherwise fails to conform to the description provided, we will offer a full refund or a replacement.
4. How to Request a Refund
- To request a refund, please contact us at admin@starlabsllc.online with your order number and reason for the request.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at admin@starlabsllc.online
This template outlines a basic structure for a Refund Policy, including the conditions under which refunds are offered, the process for requesting a refund, and contact information. It’s important to customize this template to reflect the specific terms and conditions of your